End-to-end
lifecycle
Everything from the first customer contact through proposals, orders, implementation and shipment to post-delivery support and training — one continuous thread in one system.
Case Study · ERP · Engineering & Automation · Client under NDA
A full-scope, single-platform ERP that runs the entire delivery lifecycle of an engineering business — from first customer contact to post-delivery support and the company's own product development — in one system with role-based dashboards: Operation, Finance, CRM, Team.
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An engineering business runs on a dozen workflows that usually live in a dozen tools. The brief: unify CRM and sales, project execution, support, resource and finance management, and in-house product development — with no siloed tools left behind.
Everything from the first customer contact through proposals, orders, implementation and shipment to post-delivery support and training — one continuous thread in one system.
The same platform reads differently for different people: dedicated Operation, Finance, CRM and Team dashboards put each role's workflows and numbers first.
Time accounting and timesheets, P&L and accounts-receivable reporting, price lists, roles, statuses and scoring — the administrative machine runs in the same platform it reports on.
02 / The Scope
The day-to-day delivery engine: CRM and accounts, the full sales cycle from proposals through orders and invoices to forecasting, project implementation with task tracking, licensing, shipments, meetings and progress reporting — plus ticket-based support, training, a knowledge base, news and downloads.
Team and resource management with time accounting and timesheets, financial reporting (P&L summary and detailed, AR by account and by project), business-process configuration — products, price lists, roles, statuses, scoring — and system administration.
The company's own product lifecycle in the same platform: requirements, projects and tasks, downloads and release notes.
03 / Team & Process
Not a fixed, full-time team: each specialist joined at the stage where their expertise was needed and rolled off once it was done — so the team scaled up and down by phase, and the client paid for expertise, not idle seats.
04 / Technology
Fifty-one modules stay maintainable because no single frontend has to carry them all.
05 / Outcome
CRM and sales, project implementation, support, resource and finance management, and in-house product development — 51 modules in a single micro-frontend platform, delivered through 2,000+ tasks by a staged team of 11, on time and on budget. The client's name stays under NDA; the working system speaks for itself.